Richmond Industries Inc. is dedicated to supplying customers with a high quality, cost-effective products, and value-added services. In support of this policy, we will:
- Manufacture products and provide services in accordance with agreed-to specifications, standards and documented Richmond Industries procedures.
- Continually improve all aspects of our business including safety, the environment, product quality, service of our customers, cost of manufacturing and technology.
- Focus on customer satisfaction through employee involvement, leadership and personal responsibility.
Richmond Industries’ Quality Policy is fully endorsed by top management and reflects the commitment of all its employees to performance excellence.